What is Mills Marketplace Return Policy?
Mytopia’s Marketplace Partner returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem.
Returns must be made within 60 days of purchase. We strongly recommend that you keep your original packaging to assist in this returns process. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, Mytopia may provide details allowing the return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and or inspection costs (Estimates will be advised).
Returns are accepted in line with our warranty conditions.