Product Recalls

In the event of a product recall, we will advise you of the relevant procedure.

At Mytopia, we aim to provide our customers with affordable and accessible in-demand products and services, but nothing is more critical to us than your safety. We have stringent safety standards in place for every product we offer. However, given the nature of the retail industry, there may be instances where concerns arise regarding a product's quality or safety.

In such rare cases, our team is equipped with a plan to promptly and efficiently remove the product from sale and inform affected customers. Our safety standards are aligned with the government's strict requirements, and we take the necessary measures to maintain compliance.

For more information, please refer to the ACCC's website. Product Safety Recalls Australia website.